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Welcome to Quicken Loans Reviews

We’re America’s #1 Online Mortgage Lender

Average Customer Rating: 4 out of 5

1,733 of 1,774 (97%) of our customers said they would recommend Quicken Loans to a friend or family member. Now that's a number we can live with!

About the Quicken Loans Reviews website: We ask our clients to fill out a survey after a mortgage refinance or home loan.  The results are on this website.  These are real people with real opinions, unedited (with the usual exceptions of personal info, profanity and off topic remarks being removed) and uncensored.

You can browse Quicken Loans reviews by date and by mortgage experience . You can also check out our “A+” grade on the Quicken Loans Better Business Bureau page of the Better Business Bureau website.

When you’re ready to refinance or get a new home loan, please check out our mortgage rates and mortgage calculators.


Our Latest Reviews:

My loan officer, Daniel Feeney was great to work with. Always pleasant and professional.

Overall Rating: 5 out of 5

Quicken Loans – Quicken Loan Experience Was Excellent.

March 11, 2010 By MAS from St Charles, Missouri
Client Experience
Application Process: 5 out of 5
Loan Knowledge of Mortgage Banker: 5 out of 5
Loan option(s) offered: 5 out of 5
Customer Service from Mortgage Banker: 5 out of 5
Speed of Closing: 5 out of 5
Level of Mortgage Experience: Bought/Refinanced Multiple Times
Number of times used Quicken Loans: 1 time

Rick was there helping me and his staff were doing all they could to get my loan approved and closed as soon as possible. It was a great experience for me obtaining a loan at this time in my life. I appreciate all that Rick and his staff done for me to close this loan.

Overall Rating: 5 out of 5

Quicken Loans – A Great Experience

March 11, 2010 By Jim from Symrna, Georgia
Client Experience
Application Process: 5 out of 5
Loan Knowledge of Mortgage Banker: 5 out of 5
Loan option(s) offered: 5 out of 5
Customer Service from Mortgage Banker: 5 out of 5
Speed of Closing: 5 out of 5
Level of Mortgage Experience: Bought/Refinanced Multiple Times
Number of times used Quicken Loans: 1 time

It is a great pleasure to recommend the services of Jared Polonski with Quicken Loans. To be honest I was reluctant to refinance my mortgage trough an online brokerage company. However, one of my coworkers who use Quicken Loans recently to refinance, said that he had a great experience working with Jared Polanski, so I decide to make an informational call. His attention to detail, knowledge of the field and no-pressure approach, made me to move on. He did a fantastic job keeping everyone on schedule and ensuring that I received all of the necessary information to make my refinancing smooth and painless. The whole process was incredible quick and everyone involved in the process proved a high professional standard. I am happy to recommend Jared and I will definitely contact him for any future real estate needs.

Overall Rating: 5 out of 5

Quicken Loans – Great Experience

March 11, 2010 By John from Redmond, Washington
Client Experience
Application Process: 5 out of 5
Loan Knowledge of Mortgage Banker: 5 out of 5
Loan option(s) offered: 4 out of 5
Customer Service from Mortgage Banker: 5 out of 5
Speed of Closing: 5 out of 5
Level of Mortgage Experience: Bought/Refinanced Multiple Times
Number of times used Quicken Loans: 1 time

Rick Diaz, our mortgage banker, was an excellent source of information and help. He made the process go smoothly and quickly and easy. We love the ONLINE process.

Overall Rating: 5 out of 5

Quicken Loans – Online Is Quick And Easy

March 2, 2010 By kevinrex from Richland, Washington
Client Experience
Application Process: 5 out of 5
Loan Knowledge of Mortgage Banker: 5 out of 5
Loan option(s) offered: 5 out of 5
Customer Service from Mortgage Banker: 5 out of 5
Speed of Closing: 5 out of 5
Level of Mortgage Experience: First-Time Refinance
Number of times used Quicken Loans: 1 time

View All Reviews »

Additional Site Information

© 2000 - 2010 Quicken Loans, Inc., All rights reserved. Lending services provided by Quicken Loans Inc., a subsidiary of Rock Holdings Inc. "Quicken Loans" is a registered service mark of Intuit Inc., used under license.