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Quicken Loans – Mortage Banker

Overall Rating: 4 out of 5
September 6, 2008 By kinnison from Greenwood, Missouri
Client Experience
Application Process: 5 out of 5
Loan Knowledge of Mortgage Banker: 5 out of 5
Loan options(s) offered: 5 out of 5
Customer Service from Mortgage Banker: 5 out of 5
Speed of Closing: 4 out of 5
Level of Mortgage Experience: Home Buying Reviews
Number of times used Quicken Loans: 1 time

My mortage banker was the greatest. I have never felt so comfortable discussing my personal info with anyone, yet somehow she made it easy. She was alsays there for my calls to answer my questions. We had a hard loan to push through and sh made it happen! Thanks to her we have a GREAT home that I have always wanted!! I was less than impressed with the second part of getting my loan as the gentleman that I worked with was very unorganized and he never knew what I had discussed with my banker prior to him calling me. This made for a lot of frustrating times with the closing team. This was the only part that was not a good experience.

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