I was very satisfied with my Quicken Loans experience when I decided to finance my home. My mortgage advisor gave me an excellent recommendation for a loan that met my requirements, and he followed through very well. My customer service associate was exceptional -- very professional, friendly and eager to move the process along as quickly as possible. I would recommend Quicken Loans to anyone who doesn't want the hassle of dealing with mortgage brokers who are more interested in their commission than service to the client.