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Overall Rating: 5 out of 5

Quicken Loans – Easiest Loan Ever

May 11, 2008 By Jillena from Mooresville, North Carolina
Client Experience
Application Process: 5 out of 5
Loan Knowledge of Mortgage Banker: 5 out of 5
Loan option(s) offered: 5 out of 5
Customer Service from Mortgage Banker: 5 out of 5
Speed of Closing: 5 out of 5
Level of Mortgage Experience: Bought/Refinanced Multiple Times
Number of times used Quicken Loans: 1 time

I was a bit nervous about on-line mortages at first, but was I glad I chose Quicken Loans! It was the easiest loan I ever got! The "team" of loan & customer service reps assigned to my account was professional, knowledable and extremely efficient. I was amazed how often I heard from them throughout the loan process just keeping me informed. It was a personal touch that I hadn't experienced from any other mortgage company. I would absolutely use Quicken Loans again and would highly recommend them. I have already told family & friends about my easiest loan ever!

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