May 4, 2008 By vicki from Ohio

Client Experience

Application Process:	5 out of 5
Loan Knowledge of Mortgage Banker:	5 out of 5
Loan option(s) offered:	5 out of 5
Customer Service from Mortgage Banker:	5 out of 5
Speed of Closing:	5 out of 5

Level of Mortgage Experience: Bought/Refinanced Multiple Times
Number of times used Quicken Loans: 1 time

they were great. they followed up frequently, and kept me updated .i would definetly recommend quicken to everyone thank you.we were able to pay off some debts ,fix up the house, we were made to feel like they really wanted to help us. they listened to us without being made to feel like we shouldn/t need to do this .they were a real help.