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Overall Rating: 5 out of 5

Quicken Loans – Great Mortgage Loan Deal

May 1, 2008 By Bubbles from Ozark, Alabama
Client Experience
Application Process: 5 out of 5
Loan Knowledge of Mortgage Banker: 5 out of 5
Loan option(s) offered: 5 out of 5
Customer Service from Mortgage Banker: 5 out of 5
Speed of Closing: 5 out of 5
Level of Mortgage Experience: First-Time Refinance
Number of times used Quicken Loans: 1 time

The two people we dealt with (Lamis & Jaret) were absolutely wonderful. They were always pleased to hear from me every time I called. My questions were always answered and my phone messages were always returned promptly. They were always cheerful and pleasant to talk to. They even called weeks after the loan closed, just to check on us and make sure we were still happy with everything. It was GREAT!!!

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