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Overall Rating: 5 out of 5

Quicken Loans – Outsanding

April 26, 2008 By Carmelo6970 from Lithia, Florida
Client Experience
Application Process: 5 out of 5
Loan Knowledge of Mortgage Banker: 5 out of 5
Loan option(s) offered: 5 out of 5
Customer Service from Mortgage Banker: 5 out of 5
Speed of Closing: 5 out of 5
Level of Mortgage Experience: First-Time Refinance
Number of times used Quicken Loans: 1 time

4 weeks from start to finish! Our loan rep. contacted us regularly through E-Mail & phone and informed us of our loan status. They took a personal intrest in our finantial well being. The closing was done @ our kitchen table! The weeks that followed after our refinance Rep's. from Quicken continued to follow up with us. This is a company you can stay with for life plus we love the vase you sent us.

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