Quicken Loans – Best Customer Service
April 26, 2008
By TonyBob from Charlotte, North Carolina
Level of Mortgage Experience: Home Refinance Reviews
Number of times used Quicken Loans: 1 time
| Application Process: | 4 out of 5 |
|---|---|
| Loan Knowledge of Mortgage Banker: | 5 out of 5 |
| Loan options(s) offered: | 3 out of 5 |
| Customer Service from Mortgage Banker: | 5 out of 5 |
| Speed of Closing: | 4 out of 5 |
Number of times used Quicken Loans: 1 time
I was blown away by the level of experience and customer service provided to me from my banker. She was knowledgable, patient, and down to earth. Due to my work schedule, she called me at 9:30 at night to answer some questions I had!! Since I work in the Customer Service Industy, I can fully appreciate a company that can match the quality that I provide to my customers!
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