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Quicken Loans – Refinance Experience

Overall Rating: 5 out of 5
April 24, 2008 By psueric from Manassas, Virginia
Client Experience
Application Process: 5 out of 5
Loan Knowledge of Mortgage Banker: 5 out of 5
Loan options(s) offered: 5 out of 5
Customer Service from Mortgage Banker: 5 out of 5
Speed of Closing: 5 out of 5
Level of Mortgage Experience: Returning Client Reviews
Number of times used Quicken Loans: 1 time

While Quicken Loans didn't quite have the lowest rate, I tried to go with another company that had a lower rate, and that company couldn't close the deal. Their appraisal came in 25% lower than True Market Value, so that Loan fell through. My Experience with Quicken Loans was fantastic, they waited patiently while I tried to close the other loan, and they were right there when I finally decided to close my loan. My Mortgage banker was very knowledgable, and patient. Closing in my home was fantastic. Everything went as well as I could have hoped.

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