April 24, 2008 By kam11mount from New York

Client Experience

Application Process:	4 out of 5
Loan Knowledge of Mortgage Banker:	5 out of 5
Loan option(s) offered:	4 out of 5
Customer Service from Mortgage Banker:	5 out of 5
Speed of Closing:	5 out of 5

Level of Mortgage Experience: Bought/Refinanced Multiple Times
Number of times used Quicken Loans: 2 times

This is one of the easiest processes to obtain a mortgage, refinance, etc. Most of the work is done by phone, fax and email making it very convenient for my work schedule (Quicken even sends a notary to your home after hours if needed.) The loan officer assigned to my account was very knowledgable and worked with me to secure the best possible terms. I highly recommend using this company for your mortgage needs.