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Overall Rating: 4 out of 5

Quicken Loans – Great Experience

April 24, 2008 By lucy from Maryland
Client Experience
Application Process: 5 out of 5
Loan Knowledge of Mortgage Banker: 5 out of 5
Loan option(s) offered: 4 out of 5
Customer Service from Mortgage Banker: 4 out of 5
Speed of Closing: 5 out of 5
Level of Mortgage Experience: Bought/Refinanced Multiple Times
Number of times used Quicken Loans: 1 time

We had a great experience with Quicken. Everyone was very pleasant and knowledgeable through the entire process. If I had to criticize one thing, it would be that they may be too fast! With my husband and I working, they were in need of replies quickly and unfortunately, we can't reply within an hour. Luckily, they have extended hours. Overall, a very easy transaction. Would recommend highly.

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