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Overall Rating: 5 out of 5

Quicken Loans – Second Refi, Better Than The 1st

April 21, 2008 By DannyOcean from Charlotte, North Carolina
Client Experience
Application Process: 5 out of 5
Loan Knowledge of Mortgage Banker: 5 out of 5
Loan option(s) offered: 5 out of 5
Customer Service from Mortgage Banker: 5 out of 5
Speed of Closing: 5 out of 5
Level of Mortgage Experience: Bought/Refinanced Multiple Times
Number of times used Quicken Loans: 2 times

The great thing with quicken loans is that when rates drop and you have a "Smart Loan" they will watch the rates and call you when you can save another few hundred dollars a month by refinancing again. The cost is very minimal and can be folded into the loan. I went from a $2400.00 payment, down to $2000.00 now. And if rates keep dropping, I'll do it all again. Other than faxing a few recent pay stubs in, it was so easy and they would call me about anything else they might need and when to schedule the settlement, which goes very quickly in your own home!

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