Quicken Loans – Ok
July 15, 2009
By Austin from chapin, South Carolina
Level of Mortgage Experience: Returning Client Reviews
Number of times used Quicken Loans: 1 time
| Application Process: | 5 out of 5 |
|---|---|
| Loan Knowledge of Mortgage Banker: | 4 out of 5 |
| Loan options(s) offered: | 4 out of 5 |
| Customer Service from Mortgage Banker: | 5 out of 5 |
| Speed of Closing: | 5 out of 5 |
Number of times used Quicken Loans: 1 time
I am not happy that you charged me for mortgage insurance when I have a 70% LTV ratio. I was told it is the rule with FHA. I feel this is an unfair determination.
Editor’s note: We apologize for any inconvenience you may have experienced with Quicken Loans. As per our conversation we are glad we could clarify this situation up for you. Please contact us in the future at Kelly@Quickeloans.com if you have any more further questions or concerns.