Quicken Loans – Satisfactory
January 5, 2009
By LACKE from Springdale, Arkansas
Level of Mortgage Experience: Returning Client Reviews
Number of times used Quicken Loans: 1 time
| Application Process: | 5 out of 5 |
|---|---|
| Loan Knowledge of Mortgage Banker: | 4 out of 5 |
| Loan options(s) offered: | 5 out of 5 |
| Customer Service from Mortgage Banker: | 3 out of 5 |
| Speed of Closing: | 3 out of 5 |
Number of times used Quicken Loans: 1 time
I was somewhat hesitant during the process due to information changing each time I discussed calculations over the phone. I had to make additional calls to understand the rates, amounts, etc.
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