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Overall Rating: 5 out of 5

Quicken Loans – Great Experience.

January 23, 2009 By Annette from Oakdale, Minnesota
Client Experience
Application Process: 5 out of 5
Loan Knowledge of Mortgage Banker: 5 out of 5
Loan option(s) offered: 5 out of 5
Customer Service from Mortgage Banker: 5 out of 5
Speed of Closing: 5 out of 5
Level of Mortgage Experience: Bought/Refinanced Multiple Times
Number of times used Quicken Loans: 1 time

Was hesitant to call about refinancing and once I received a call from Steve Frost and spoke with him it was a pleasure and great experience. He made it a very easy process and worked closely with us to make sure we got what we wanted and got it done in a very organized and timely manner. Appreciated working with him and Megan from the beginning to the end. I would definitely work with Quicken again for any future needs or refinances, etc. and would definitely refer family and friends to Quicken Loans. Thank you for a great experience.

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