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Overall Rating: 5 out of 5

Quicken Loans – Professional Simplified User Friendly

January 28, 2009 By lwc from doyline, Louisiana
Client Experience
Application Process: 4 out of 5
Loan Knowledge of Mortgage Banker: 4 out of 5
Loan option(s) offered: 4 out of 5
Customer Service from Mortgage Banker: 5 out of 5
Speed of Closing: 5 out of 5
Level of Mortgage Experience: Bought/Refinanced Multiple Times
Number of times used Quicken Loans: 1 time

The web based venue is great. Had some difficulty with the title co escrow check being sent to my address instead of directly to the loan being paid off. Staff were very professional and helpful.

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