Quicken Loans – I Was Satisfied With Most Of The Way The Loan Officer Took Charge.
July 23, 2009
By Jonathan D from Greeneville, Tennessee
Level of Mortgage Experience: Returning Client Reviews
Number of times used Quicken Loans: 1 time
| Application Process: | 2 out of 5 |
|---|---|
| Loan Knowledge of Mortgage Banker: | 4 out of 5 |
| Loan options(s) offered: | 3 out of 5 |
| Customer Service from Mortgage Banker: | 4 out of 5 |
| Speed of Closing: | 3 out of 5 |
Number of times used Quicken Loans: 1 time
I was not satisfied with the interest or with the amount it coust to close the loan. I think the amount asked for was too high. I was also led to beleive that the 1st payment would be due in march. After papers were signed I found out that the 1st payment would be due in Feburary. I also feel that the loan officer was at times pushy.
Editor’s note: We apologize with any inconvenience you may have experienced with Quicken Loans. This is not common practice for us and we would like to get in contact to discuss your concerns. Please contact us at Kelly@quickenloans.com. We look forward to hearing from you!
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