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Overall Rating: 5 out of 5

Quicken Loans – Completely Satisfied

April 8, 2009 By Jim from Tucson, Arizona
Client Experience
Application Process: 4 out of 5
Loan Knowledge of Mortgage Banker: 5 out of 5
Loan option(s) offered: 5 out of 5
Customer Service from Mortgage Banker: 5 out of 5
Speed of Closing: 4 out of 5
Level of Mortgage Experience: Bought/Refinanced Multiple Times
Number of times used Quicken Loans: 1 time

Signing my name using the mouse was an unmitigated disaster. There must be a better way! Otherwise, the process was comfortable, smooth and professional.

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