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Overall Rating: 5 out of 5

Quicken Loans – Pleasant, Professional

April 26, 2009 By Pat from Roanoke, Virginia
Client Experience
Application Process: 5 out of 5
Loan Knowledge of Mortgage Banker: 5 out of 5
Loan option(s) offered: 5 out of 5
Customer Service from Mortgage Banker: 5 out of 5
Speed of Closing: 5 out of 5
Level of Mortgage Experience: Bought/Refinanced Multiple Times
Number of times used Quicken Loans: 1 time

Justin was informative and the whole team was curtious and pleasant and very professional. Always returned phone calls and always provided the information need and explainded every part of the process in detail.

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