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Quicken Loans – Great Loan Too Long For Closing

Overall Rating: 4 out of 5
April 23, 2009 By Jerald from Herriman, Utah
Client Experience
Application Process: 3 out of 5
Loan Knowledge of Mortgage Banker: 5 out of 5
Loan options(s) offered: 5 out of 5
Customer Service from Mortgage Banker: 5 out of 5
Speed of Closing: 1 out of 5
Level of Mortgage Experience: Returning Client Reviews
Number of times used Quicken Loans: 1 time

The customer service people were great. I realize that this was a very difficult loan to close but it took 4 months to close. Very frustrating at times, but alls well that ends well. Overall satisfaction-----very satisfied.

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