Quicken Loans – Excellent Customer Service
April 27, 2009
By Barbara from Orange, Vermont
Level of Mortgage Experience: Returning Client Reviews
Number of times used Quicken Loans: 1 time
| Application Process: | 5 out of 5 |
|---|---|
| Loan Knowledge of Mortgage Banker: | 5 out of 5 |
| Loan options(s) offered: | 5 out of 5 |
| Customer Service from Mortgage Banker: | 5 out of 5 |
| Speed of Closing: | 5 out of 5 |
Number of times used Quicken Loans: 1 time
Kerrianne Makin just happened to call when I was very frustrated with another re-fi lender due to the several month time span since application. I transferred my FHA re-fi to Quicken Loans and closing actually happened within 2 weeks! Kerrianne provided excellent service whether it was by phone,email, mail or website.
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