Quicken Loans – Excellent Customer Service And Follow-through.
April 30, 2009
By Chris B from Lewiston, California
Level of Mortgage Experience: Returning Client Reviews
Number of times used Quicken Loans: 1 time
| Application Process: | 5 out of 5 |
|---|---|
| Loan Knowledge of Mortgage Banker: | 5 out of 5 |
| Loan options(s) offered: | 4 out of 5 |
| Customer Service from Mortgage Banker: | 5 out of 5 |
| Speed of Closing: | 5 out of 5 |
Number of times used Quicken Loans: 1 time
I thought the Quicken loan process was professional yet friendly from start to finish. All of the representatives I worked with were eager to assist, kept me informed through the entire process and made it easy to complete the mortgage.