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Overall Rating: 5 out of 5

Quicken Loans – Impressive Service

April 30, 2009 By Happy Customer from East Liverpool, Ohio
Client Experience
Application Process: 5 out of 5
Loan Knowledge of Mortgage Banker: 5 out of 5
Loan option(s) offered: 1 out of 5
Customer Service from Mortgage Banker: 5 out of 5
Speed of Closing: 5 out of 5
Level of Mortgage Experience: Bought/Refinanced Multiple Times
Number of times used Quicken Loans: More than 2 times

The entire process from beginning to end was quick and painless. Communication was good, all of my questions were answered in a very timely manner. The web sight you have is amazing and very user friendly. Signing all of the paperwork on line was a great time saver. The loan officer (Nick) was always courteous and very helpful with the whold loan process. This is not my first home to purchase, and over the course of the last 20 years of being a home owner and having several loans, this was by far the smoothest loan from beginning to end. Your name says it all: Get a Quick loan with Quicken !

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