Quicken Loans – Excellent Service – liked Being Able To Close in My House After Work Hours
May 1, 2009
By Skeet from Spartanburg, South Carolina
Level of Mortgage Experience: Returning Client Reviews
Number of times used Quicken Loans: 2 times
| Application Process: | 5 out of 5 |
|---|---|
| Loan Knowledge of Mortgage Banker: | 5 out of 5 |
| Loan options(s) offered: | 5 out of 5 |
| Customer Service from Mortgage Banker: | 5 out of 5 |
| Speed of Closing: | 4 out of 5 |
Number of times used Quicken Loans: 2 times
I was pleasantly surprised how good the service and followup, since this was the first time I had used an on-line mortgage broker. Phil Clarkson was excellent, always followed up , prompt on call backs. We had a credit coming after closing. Quicken was very prompt in follow up.
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