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Overall Rating: 2 out of 5

Quicken Loans – Too High Fees

February 1, 2009 By feeview from berlin, Maryland
Client Experience
Application Process: 5 out of 5
Loan Knowledge of Mortgage Banker: 5 out of 5
Loan option(s) offered: 2 out of 5
Customer Service from Mortgage Banker: 3 out of 5
Speed of Closing: 5 out of 5
Level of Mortgage Experience: Bought/Refinanced Multiple Times
Number of times used Quicken Loans: 1 time

The rate was great but the points/fees were way too high. Wish I had done more research about the high fees as my credit rating was outstanding so I could have done better with this. Great job on closing fast and keeping up with paperwork.

Editor’s Note: We apologize that you felt our fees were too high. Quicken Loans tries to offer the best products and services to its clients that it possibly can. I am happy to see that you had a fast and smooth closing. If you would like to discuss the fess you experienced please feel free to contact us anytime at Kelly@quickenloans.com, or call at (800)863-4332. We look forward to hearing from you and hope you chose Quicken Loans again.

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