Quicken Loans – Easy Except Underwriter
July 2, 2009
By Rob from Park City, Utah
Level of Mortgage Experience: Home Refinance Reviews
Number of times used Quicken Loans: 1 time
| Application Process: | 5 out of 5 |
|---|---|
| Loan Knowledge of Mortgage Banker: | 5 out of 5 |
| Loan options(s) offered: | 5 out of 5 |
| Customer Service from Mortgage Banker: | 5 out of 5 |
| Speed of Closing: | 5 out of 5 |
Number of times used Quicken Loans: 1 time
Quicken loan personnel were all very helpful & efficient. Only issue was an underwriter data issue, which showed we still owned a house that we had sold several years ago.
Editor’s note: We apologize for any inconvenience you experienced with the underwriting process. We would like to get in contact with you to discuss this further. Please contact us at Kelly@quickenloans.com so we can help. Thank you and we look forward to hearing from you.
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