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Overall Rating: 5 out of 5

Quicken Loans – Overall, Pretty Good.

July 1, 2009 By Joe from Washington, DC, Virginia
Client Experience
Application Process: 5 out of 5
Loan Knowledge of Mortgage Banker: 5 out of 5
Loan option(s) offered: 5 out of 5
Customer Service from Mortgage Banker: 5 out of 5
Speed of Closing: 5 out of 5
Level of Mortgage Experience: Bought/Refinanced Multiple Times
Number of times used Quicken Loans: 1 time

Went through a couple stressful moments with appraisals, but worked out ok in the end.

Editor’s note: We apologize with any inconvenience you may have experienced with Quicken Loans. We are looking into this issue but we would like to get in contact to discuss this further. Please contact us at Kelly@quickenloans.com. We look forward to hearing from you!

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