Quicken Loans – Professional, Responsive, Fast, Easy, Convenient
July 1, 2009
By Quicken-pleased on Maryland's Eastern Shore from Berlin, Maryland
Level of Mortgage Experience: Returning Client Reviews
Number of times used Quicken Loans: 1 time
| Application Process: | 5 out of 5 |
|---|---|
| Loan Knowledge of Mortgage Banker: | 5 out of 5 |
| Loan options(s) offered: | 5 out of 5 |
| Customer Service from Mortgage Banker: | 5 out of 5 |
| Speed of Closing: | 5 out of 5 |
Number of times used Quicken Loans: 1 time
From the beginning of the refinancing inquiry and throughout the process, I found Quicken employees to be professional and highly responsive to my needs. Every question was answered quickly by e-mail. The closing notary walked us through the paperwork in our own home. It couldn't have been easier. And now we are enjoying the benefits of a lower interest rate! Thank you!