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Overall Rating: 5 out of 5

Quicken Loans — Thumbs Up!

May 4, 2009 By rkb from Wilmington, North Carolina
Client Experience
Application Process: 5 out of 5
Loan Knowledge of Mortgage Banker: 5 out of 5
Loan option(s) offered: 5 out of 5
Customer Service from Mortgage Banker: 5 out of 5
Speed of Closing: 5 out of 5
Level of Mortgage Experience: Bought/Refinanced Multiple Times
Number of times used Quicken Loans: 1 time

Our refinance experience was great! The paper / information flow was seamless. Bryan and Michele were super to work with, very patient and understanding of our concerns, and were quick to resolve any issues we had. We closed quickly and got a great rate!

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