We were amazed at the speed of our experience with Quicken. Mark, our first contact was knowledgeable and answered our questions in a manner that gave us confidence to get through the process. The process itself was a model of efficency. We were used to dealing with bankers and attorneys, who drug out the process for up to 12 weeks. Everyone we dealt with at Quicken seemed to have the same goal as us, get this done. And having the closing at our home on a Saturday morning, well that was just amazing. Thanks, everyone connected with our refinance.