Quicken Loans – Great Experience. Fast, Easy And Well Documented.
July 2, 2009 By Danny from Manalapan, New Jersey| Application Process: | 2 out of 5 |
|---|---|
| Loan Knowledge of Mortgage Banker: | 5 out of 5 |
| Loan option(s) offered: | 5 out of 5 |
| Customer Service from Mortgage Banker: | 5 out of 5 |
| Speed of Closing: | 5 out of 5 |
Number of times used Quicken Loans: 1 time
I was very pleased with your online process and staff. One thing, I was told the $750.00 application fee would be refunded to me and I haven't seen it yet.
Editor’s note: We apologize for any inconvenience you may have experienced with the application fee, this is not common practice for Quicken Loans and we would like to get in contact with you to discuss this further. If this still has not been resolved please contact us at Kelly@quickenloans.com so we can help. Thank you and we look forward to hearing from you.
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