Quicken Loans – Quick And Easy
June 23, 2009
By Happy to Refinance from Kensington, Maryland
Level of Mortgage Experience: Returning Client Reviews
Number of times used Quicken Loans: 1 time
| Application Process: | 5 out of 5 |
|---|---|
| Loan Knowledge of Mortgage Banker: | 5 out of 5 |
| Loan options(s) offered: | 5 out of 5 |
| Customer Service from Mortgage Banker: | 5 out of 5 |
| Speed of Closing: | 3 out of 5 |
Number of times used Quicken Loans: 1 time
Quicken Loans is aptly named. I wish it hadn't taken so long to get all documents finalized and to close...I'm not sure where the hold up came, but nobody really communicated a good timeline for us. In the end, all worked out well, and we are very happy with our loan.
Editor’s note: We apologize if there was a delay in any process during your closing. If you would like to talk to a client care specialists about the process please email us at help@quickenloans.com, or call (800) 863-4332.
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