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Quicken Loans – Mortgage Broker Cathy Fur Was Excellent. Others Were So So

Overall Rating: 5 out of 5
July 6, 2009 By Ajit from Norwalk, Connecticut
Client Experience
Application Process: 5 out of 5
Loan Knowledge of Mortgage Banker: 5 out of 5
Loan options(s) offered: 5 out of 5
Customer Service from Mortgage Banker: 5 out of 5
Speed of Closing: 5 out of 5
Level of Mortgage Experience: Home Buying Reviews
Number of times used Quicken Loans: 1 time

Cathy Furr was polite and very thorough. As the process advanced, peolpe were rushed up and not so polite. They were shrill. I always had to go to Cathy. She cleared all my doubts and concerns very calmly and professionally.

Editor’s note: We apologize with any inconvenience you may have experienced with Quicken Loans. We are looking into this issue but we would like to get in contact to discuss this further. Please contact us at Kelly@quickenloans.com. We look forward to hearing from you!

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