Quicken Loans – Excellent Job From Quicken Loans
July 7, 2009
By BAH from Tucson, Arizona
Level of Mortgage Experience: Returning Client Reviews
Number of times used Quicken Loans: 1 time
| Application Process: | 5 out of 5 |
|---|---|
| Loan Knowledge of Mortgage Banker: | 5 out of 5 |
| Loan options(s) offered: | 5 out of 5 |
| Customer Service from Mortgage Banker: | 5 out of 5 |
| Speed of Closing: | 3 out of 5 |
Number of times used Quicken Loans: 1 time
Jeff and Joel were very responsive, calling me back to answer my sometimes inane questions very promptly. The only challenge with closing the loan was running up against the interest rate lock timeline, but only as a result of receiving subordination papers form my HELOC note holder. All in all, an excellent job!
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