Quicken Loans – Excellent, Quick Service
July 6, 2009
By kmh from mill valley, California
Level of Mortgage Experience: Home Refinance Reviews
Number of times used Quicken Loans: 1 time
| Application Process: | 5 out of 5 |
|---|---|
| Loan Knowledge of Mortgage Banker: | 5 out of 5 |
| Loan options(s) offered: | 5 out of 5 |
| Customer Service from Mortgage Banker: | 5 out of 5 |
| Speed of Closing: | 4 out of 5 |
Number of times used Quicken Loans: 1 time
Doug Alexander was professional, knowledgable and quick to respond to questions, etc. He was very patient and explained things I did not understand clearly. It was a pleasure to work with him. I have referred many (5 - 6) friends to him - many of whom have closed.