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Quicken Loans – Excellent, Quick Service

Overall Rating: 5 out of 5
July 6, 2009 By kmh from mill valley, California
Client Experience
Application Process: 5 out of 5
Loan Knowledge of Mortgage Banker: 5 out of 5
Loan options(s) offered: 5 out of 5
Customer Service from Mortgage Banker: 5 out of 5
Speed of Closing: 4 out of 5
Level of Mortgage Experience: Home Refinance Reviews
Number of times used Quicken Loans: 1 time

Doug Alexander was professional, knowledgable and quick to respond to questions, etc. He was very patient and explained things I did not understand clearly. It was a pleasure to work with him. I have referred many (5 - 6) friends to him - many of whom have closed.

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