My husband and I were concerned at first that this was a legitimate offer. It was a hard decision to give information over the phone. My only disappointment was that the loan was sold right away. That was very disturbing. We asked about that possibility during the application process and felt we had been given assurance that it would not happen. Editor's Note: We are sorry that it wasn't clearly explained to you that your loan would be transfered to one of our servicing partners. This is a common practice in the mortgage industry and please don't be concerned about your mortgage. Nothing will change, other than the servicing partner will accept payments from you and not us. We are always available if you ever have a problemwith your loan. You can call us and we'll help you with your loan question.