Quicken Loans – Fast, Easy
July 7, 2009
By Michele from Memphis, Tennessee
Level of Mortgage Experience: Returning Client Reviews
Number of times used Quicken Loans: 1 time
| Application Process: | 5 out of 5 |
|---|---|
| Loan Knowledge of Mortgage Banker: | 5 out of 5 |
| Loan options(s) offered: | 5 out of 5 |
| Customer Service from Mortgage Banker: | 4 out of 5 |
| Speed of Closing: | 5 out of 5 |
Number of times used Quicken Loans: 1 time
process went smoothly, service was great. My only complaint would be that there was no follow up, thank you or see ya. Once the loan closed, never heard another word from anyone at quicken. Last time I did this, they at least called to say thanks.
Editor’s note: We apologize for no follow up after the closing of your loan. If you would like to discuss this further please contact us at Kelly@quickenloans.com. We look forward to hearing from you!
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