Quicken Loans – Easy And Painless
July 8, 2009
By refinancer 2000 from los angeles, California
Level of Mortgage Experience: Returning Client Reviews
Number of times used Quicken Loans: 1 time
| Application Process: | 5 out of 5 |
|---|---|
| Loan Knowledge of Mortgage Banker: | 5 out of 5 |
| Loan options(s) offered: | 5 out of 5 |
| Customer Service from Mortgage Banker: | 5 out of 5 |
| Speed of Closing: | 5 out of 5 |
Number of times used Quicken Loans: 1 time
the process was great--well informed and helpful agents, set up appointments well. the only thing I have not been happy with is the after the loan has been put in place--i have not received paperwork and only a vague response from the agent saying the paperwork will arrive before my first payment is due because the loan is given to a "loan handler". this could be described better in the process