Quicken Loans – Quicken Was Pretty Good.
July 8, 2009
By Steve from Culpeper, Virginia
Level of Mortgage Experience: Home Refinance Reviews
Number of times used Quicken Loans: 1 time
| Application Process: | 5 out of 5 |
|---|---|
| Loan Knowledge of Mortgage Banker: | 5 out of 5 |
| Loan options(s) offered: | 5 out of 5 |
| Customer Service from Mortgage Banker: | 5 out of 5 |
| Speed of Closing: | 2 out of 5 |
Number of times used Quicken Loans: 1 time
The subordination end of things was horrible. That falls on my other mortgagee, not Quicken. However, there were lots of times where there was more paperwork requested that was not communicated in a timely manner. Overall, the mortgage lender, his support staff and everyone that I have talked with or to at Quicken was very helpful and professional. The problems were minor speed bumps along the way.