Quicken Loans – Customer Service Stars
July 8, 2009
By Rifspad from Morgan Hill, California
Level of Mortgage Experience: Returning Client Reviews
Number of times used Quicken Loans: 1 time
| Application Process: | 5 out of 5 |
|---|---|
| Loan Knowledge of Mortgage Banker: | 5 out of 5 |
| Loan options(s) offered: | 5 out of 5 |
| Customer Service from Mortgage Banker: | 4 out of 5 |
| Speed of Closing: | 4 out of 5 |
Number of times used Quicken Loans: 1 time
Nathan and Megan get an A+ from us as far as customer service goes. Both were very friendly and knowledgeable. Megan called regularly to keep us updated on the entire process. That definitely helped contain our stress level!
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