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Overall Rating: 4 out of 5

Quicken Loans – Highly Motivated Team

July 10, 2009 By networker from el campo, Texas
Client Experience
Application Process: 4 out of 5
Loan Knowledge of Mortgage Banker: 4 out of 5
Loan option(s) offered: 5 out of 5
Customer Service from Mortgage Banker: 4 out of 5
Speed of Closing: 5 out of 5
Level of Mortgage Experience: Bought/Refinanced Multiple Times
Number of times used Quicken Loans: 1 time

The loan process was quick and if odis moses was not in someone else was availbe to answer questions in a timely manner. The person who took over the loan after moses never answered the phone always voice mail. But someone else was always avalible to help. Ottis called at 6:40 am one day and called late in the evening, about 9:pm. he needs to figure out time zones. Other than that it was a 4 star experiance, and I have recommended you to my family and friends.

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