Quicken Loans – Just OK
September 25, 2009
By aone from Springfield, Missouri
Level of Mortgage Experience: Returning Client Reviews
Number of times used Quicken Loans: 1 time
| Application Process: | 4 out of 5 |
|---|---|
| Loan Knowledge of Mortgage Banker: | 4 out of 5 |
| Loan options(s) offered: | 5 out of 5 |
| Customer Service from Mortgage Banker: | 3 out of 5 |
| Speed of Closing: | 5 out of 5 |
Number of times used Quicken Loans: 1 time
I was happy until I got the letter that said my loan had been sold to CountryWide! The loan hadn't been closed even 3 weeks! So much for the lender saying "we even call you when rates go down".
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