Quicken Loans – Not Bad
July 15, 2009
By Wayne from Mooresville, North Carolina
Level of Mortgage Experience: Returning Client Reviews
Number of times used Quicken Loans: 1 time
| Application Process: | 3 out of 5 |
|---|---|
| Loan Knowledge of Mortgage Banker: | 4 out of 5 |
| Loan options(s) offered: | 3 out of 5 |
| Customer Service from Mortgage Banker: | 4 out of 5 |
| Speed of Closing: | 3 out of 5 |
Number of times used Quicken Loans: 1 time
Overall it wasn't bad, but some things feel more comfortable dealing with someone face to face. Mr. Harris was easy to deal with, which made it nice. Others, not so much. We found we really had to stick to our guns about some issues, and eventually you listened. No process is without some snaffus, but wasn't too much of a pain.