Quicken Loans – Very Professional Group; Provided Clear Explanation Of Process And Always Available For Questions.
July 17, 2009
By Nice Job! from Paoli, Pennsylvania
Level of Mortgage Experience: Home Refinance Reviews
Number of times used Quicken Loans: 1 time
| Application Process: | 4 out of 5 |
|---|---|
| Loan Knowledge of Mortgage Banker: | 5 out of 5 |
| Loan options(s) offered: | 4 out of 5 |
| Customer Service from Mortgage Banker: | 5 out of 5 |
| Speed of Closing: | 4 out of 5 |
Number of times used Quicken Loans: 1 time
I was happy with the service provided by Quicken Loans. I have not refinanced before and my mortgage contact took the time to explain my options in clear and concise approach. They were friendly and professional and I would recommend them to my friends and family.
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