Quicken Loans – Excellent Customer Service. Prompt Responses. You Keep In Touch Every Inch Of The Way.Great Company To Work With.
| Application Process: | 5 out of 5 |
|---|---|
| Loan Knowledge of Mortgage Banker: | 5 out of 5 |
| Loan options(s) offered: | 5 out of 5 |
| Customer Service from Mortgage Banker: | 5 out of 5 |
| Speed of Closing: | 5 out of 5 |
Number of times used Quicken Loans: 1 time
I worked mainly with Kristen Wilson and Rose Qaza. They were both very professional and helpful. I received many phone calls and emails from them, keeping me up-to-date every step of the way, guiding us through the loan process. We intend to purchase at least one more home, maybe 2 and we will definitely use your services again. We are happy customers. When we went to the title company to sign the final paperwork, our real estate agent and the title company rep were both very impressed with your presentation. Good job overall.