My main contact (Pamela) was great, but there were bumps in the road. The appraisal came back much lower than the comps the appraiser himself provided (on a per/sf basis and on a total price basis), despite our home being decades newer (in good condition) and the lot being larger than the comps... this adversely affected the terms of the loan (increased points), and reduced the amount of cash out (we're using for an addition and remodel).

Editor’s note: We apologize for any inconvenience you may have experienced with your appraisal. As per your conversation with client relations we are glad that we could help clarify your problem. Please contact us at Kelly@quickenloans.com if you have any future questions or concerns.