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Overall Rating: 4 out of 5

Quicken Loans – Fast Almost Too Fast

July 28, 2009 By Chris from Midlothian, Virginia
Client Experience
Application Process: 5 out of 5
Loan Knowledge of Mortgage Banker: 4 out of 5
Loan option(s) offered: 4 out of 5
Customer Service from Mortgage Banker: 5 out of 5
Speed of Closing: 5 out of 5
Level of Mortgage Experience: Bought/Refinanced Multiple Times
Number of times used Quicken Loans: 1 time

There was some initial confusion about exact dollar amounts and savings of the loan. But after much more discussion it was resolved. Some sneaky fees inserted in the end like a fee to remove taxes and insurance from the payment. Still can believe how fast it all went!

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