Quicken Loans – The Whole Process Was Quick And Easy. We Did Not Have To Change Our Schedules One Bit To Accomodate The Closing, Etc.
| Application Process: | 5 out of 5 |
|---|---|
| Loan Knowledge of Mortgage Banker: | 5 out of 5 |
| Loan options(s) offered: | 5 out of 5 |
| Customer Service from Mortgage Banker: | 5 out of 5 |
| Speed of Closing: | 5 out of 5 |
Number of times used Quicken Loans: 1 time
The whole process was quick and easy. There was a lot of paperwork to read, but we did just fine with that. I got quick responses on my questions from my representative. There was only one slight mix-up on the scheduling of the appraisal. The company who set that up assumed a time and date without confirming it. I was not in a position to answer the door when they arrived unscheduled so the appraiser waited around a little while until I was ready to greet him. The notary public that was sent to our house was a very personable, friendly person. Overall, things went really well.