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Quicken Loans – The Whole Process Was Quick And Easy. We Did Not Have To Change Our Schedules One Bit To Accomodate The Closing, Etc.

Overall Rating: 5 out of 5
July 22, 2009 By KW from Dexter, Michigan
Client Experience
Application Process: 5 out of 5
Loan Knowledge of Mortgage Banker: 5 out of 5
Loan options(s) offered: 5 out of 5
Customer Service from Mortgage Banker: 5 out of 5
Speed of Closing: 5 out of 5
Level of Mortgage Experience: Returning Client Reviews
Number of times used Quicken Loans: 1 time

The whole process was quick and easy. There was a lot of paperwork to read, but we did just fine with that. I got quick responses on my questions from my representative. There was only one slight mix-up on the scheduling of the appraisal. The company who set that up assumed a time and date without confirming it. I was not in a position to answer the door when they arrived unscheduled so the appraiser waited around a little while until I was ready to greet him. The notary public that was sent to our house was a very personable, friendly person. Overall, things went really well.

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