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Overall Rating: 5 out of 5

Quicken Loans – Awesome Experience

July 23, 2009 By Satisfied in Atlanta from Atlanta, Georgia
Client Experience
Application Process: 5 out of 5
Loan Knowledge of Mortgage Banker: 5 out of 5
Loan option(s) offered: 5 out of 5
Customer Service from Mortgage Banker: 5 out of 5
Speed of Closing: 5 out of 5
Level of Mortgage Experience: Bought/Refinanced Multiple Times
Number of times used Quicken Loans: 1 time

This process is hands down the way mortgage lending should be. Quicken Loans has mastered the process with the customer in mind. From the first call to the closing handshake there were never any doubts on what happens next, or what was expected from me. The closing paperwork is undboutedly the cleanest product I have ever seen. The overnight packet sent to complete the closing meeting with the Attorney was very well thought out to include pens to conduct the signing. Good Job Quicken.

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