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Quicken Loans – Painless, Fast

Overall Rating: 5 out of 5
July 23, 2009 By ThatGuy from Fort Collins, Colorado
Client Experience
Application Process: 5 out of 5
Loan Knowledge of Mortgage Banker: 5 out of 5
Loan options(s) offered: 5 out of 5
Customer Service from Mortgage Banker: 5 out of 5
Speed of Closing: 5 out of 5
Level of Mortgage Experience: Returning Client Reviews
Number of times used Quicken Loans: 1 time

Very painless, efficient process. Only complaint stems from same process that makes it efficient. Communication by mouth not entirely in sync with auto-generated electronic communication- verbal instructions indicating won't need some documentation while electronic communication requests said documentation. Easily, quickly cleared up with an email- just a bump to an otherwise flawless process. Also commend closer for accommodating 4 hour delay to appointment with less than 24 hours notice- much appreciated.

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