Quicken Loans – Painless, Fast
July 23, 2009
By ThatGuy from Fort Collins, Colorado
Level of Mortgage Experience: Returning Client Reviews
Number of times used Quicken Loans: 1 time
| Application Process: | 5 out of 5 |
|---|---|
| Loan Knowledge of Mortgage Banker: | 5 out of 5 |
| Loan options(s) offered: | 5 out of 5 |
| Customer Service from Mortgage Banker: | 5 out of 5 |
| Speed of Closing: | 5 out of 5 |
Number of times used Quicken Loans: 1 time
Very painless, efficient process. Only complaint stems from same process that makes it efficient. Communication by mouth not entirely in sync with auto-generated electronic communication- verbal instructions indicating won't need some documentation while electronic communication requests said documentation. Easily, quickly cleared up with an email- just a bump to an otherwise flawless process. Also commend closer for accommodating 4 hour delay to appointment with less than 24 hours notice- much appreciated.